"Please note that credit cards from third parties are not accepted. Please note that pets are not allowed in the spa area and in the restaurant, but only in the rooms, common areas and bars. Please note that an additional charge of CHF 35 per night will be applied for pets. Sauna and Turkish bath are separate for men and women. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly. Dishware not included, available upon request and extra fee. For security, privacy and in accordance with our corporate policies, food and beverages from outside delivery services (delivery) are not allowed to be brought in and consumed. Our in-house dining outlets, including bar, bistro, restaurant and room service, are available to best meet your every culinary need. Travelling with Kids? Contact us for more information about our brand-new Kids Club. The room categories ONE BEDROOM APARTMENT and TWO BEDROOM APARTMENT have the hotel service (cleaning if the room and towels changing) every 3 days."